When people stay at a hotel, little do they realize how much goes on after they’ve  checked in and when they’re asleep. Most of this work is performed by the hotel F/O the team that keeps the hotel operating and profitable. The hotel front office is busy working before a guest arrives. While the guest is there, and even after the guest has checked out.

In this lesson, you’ll learn what kinds of work the hotel front office performs on a daily basis.